Search Complaints
Sample Complaint
Submit Complaint
Site Survey
USCG Recall
 

Register
Update Account
Login
Home

Submit a Complaint
If you want to report a complaint about a boat, marine engine or other marine-related service or if you just want to share a good experience, please fill out the following complaint/compliment form. The information you report will be entered into the BoatUS Consumer Protection Bureau's industry information data base, which is available for reference by BoatUS members only. The Bureau also mediates disputes with the marine industry on behalf of members. Please let us know if you need our help.
Instructions:
COMPLAINTS: (Complete Items 1 through 6)
COMPLIMENTS: (Complete Items 1, 2 and 3)
* Required field
Item 1: YOUR INFORMATION
*Name
*E-mail Address
*Street Address
*City
*State
*Zip Code
BoatUS Member #
*Telephone #
Item 2:
Description of Boat and Engine:   
    *Boat Make
    *Boat Model
    *Boat Year
    *Hull Identification Number (HIN) 

    *Engine Make
    *Engine Model
    *Engine Year
    *Engine Serial Number
    *Date of Purchase
    *New or Used?

Description of Product:
    Make
    Model
    Year
Description of Service:
    Type
    Cost
    Estimate?
Dealer:
   Address
   Telephone
Item 3:
*Explain the details of your Complaint or Positive Evaluation:
Copies of marine surveys, invoices or correspondence documenting your report should be sent to:
BoatUS Consumer Protection Bureau
Attn: Caroline Ajootian
880 South Pickett St
Alexandria, VA 22304
or fax to: Caroline Ajootian 703-461-4674
Item 4:
I contacted the Dealer  on 
Dealer response was:
 
Item 5:
I contacted the Manufacturer  on 
Manufacturer response was:
 
Item 6:
Remedy that you are requesting (Example: replacement, refund, repairs, etc.)
 
   
 




BoatU.S. Consumer Protection Bureau
880 S. Pickett Street
Alexandria, VA 22304
Tel: 703-461-2856 Fax: 703-461-4674
E-mail: consumerprotection@boatus.com
Home : Online Store : Boat Lettering : Boat Buyer Services : Insurance : Towing Services : Marine Centers
©2010, Boat Owners Association of The United States. All Rights Reserved.
Privacy Policy