Bombardier Throws OMC Owners A Lifeline Months
of nail-biting and anxiety are over for owners of new Johnson
and Evinrude engines, thanks to some good news from Bombardier,
Inc., the $10.3 billion Quebec conglomerate that, among other
things, builds Sea-Doo personal watercraft. Bombardier purchased
Outboard Marine Corp.’s engine operations earlier this
spring and announced it will provide consumers with warranties
for 2000 and 2001 OMC engines, along with a steady supply of
repair parts for earlier OMC engine models.
OMC declared bankruptcy late last year, at which time warranty
coverage was completely eliminated and parts support for its
products dried up.
Bombardier’s
decision spells relief for consumers who were nervous that
their engine investments were in jeopardy.
With the average outboard costing about $8,000, consumers feared
their engines could quickly become very expensive throwaways
if they had no way to get them repaired.
OMC’s assets were sold at auction in early February.
Bombardier and Genmar Corp. of Minneapolis won the sale with
a joint bid of $95 million. Besides Sea-Doos, Bombardier manufactures
Lear jets, regional aircraft, rail transportation equipment,
snowmobiles, all terrain vehicles and golf cart-like NVs or “neighborhood
vehicles.”
Genmar,
parent to over a dozen boat builders, including Wellcraft,
Carver,
Hatteras and Larson, took control of OMC’s boat
companies, leaving OMC’s Evinrude and Johnson engines
and Ficht Ram Injection technology to Bombardier.
“Bombardier will support the original product warranty
in relation to all 2000 and 2001 Evinrude two-year warranties
and all 2000 and 2001 Johnson one-year warranties,” announced
Roch Lambert, Bombardier vice president and general manager.
Coverage is identical to the original warranty given by OMC.
Warranties
currently in effect will continue until their original expiration
dates,
two years from the date of sale for fuel-injected
engines and one year from the date of sale for carbureted engines.
Warranties do not begin anew with Bombardier’s purchase
of OMC’s assets earlier this spring.
Although there are no legal requirements that buyers of bankrupt
companies assume warranties or other liabilities created by
the predecessor company, it certainly makes good business sense
to do so. Genmar also announced that it will warrant certain
boats sold during the OMC regime (see article Genmar
to Cover Defective Stratos Hulls).
“Our dealers can continue to sell the Evinrude and Johnson
brands and be confident that a strong warranty system will
support them,” Lambert said. “We want customers
to know we are supporting them and that we are supporting dealers
who are standing behind these brands.”
“Engine owners will be able to contact any authorized
Johnson or Evinrude dealer for service,” said Henry Wilson,
Bombardier’s North American service manager. A dealer
review process is being implemented, so dealer ranks may change
after a few months.
Owners
of 2000 and 2001 Evinrude and Johnson engines will receive
letters from
Bombardier, outlining ways to obtain product
information, locate dealers, access Web sites and “follow
up with company representatives on unresolved issues.”
Again,
that’s more good news for consumers who hitherto
had no other recourse than to submit proofs of warranty claims
to the bankruptcy court. Unsecured claims submitted in bankruptcy
proceedings will receive settlements of only a fraction of
their face value because there are not enough assets to go
around. With OMC’s debts in excess of $768 million, offset
by the $95 million Bombardier-Genmar bid, consumers were not
likely to fare well.
As this
issue of BOAT/U.S. Magazine goes to press, however, the status
of
OMC extended service contracts is not certain.
It’s likely that contracts for older engines will live
on, probably on a reduced scale.
Wilson
said that Bombardier is reviewing the OMC product line-up
and will
probably make some changes. “Product development
is an on-going process,” he said. Regarding the trouble-ridden
Ficht fuel injection engines developed by OMC (see article
200/225-hp Ficht Fires Spark
Recall), Wilson said these, like
any other product, would be undergoing product review and improvements
in the coming months.
“During our start-up phase, there will be some snags
here and there,” Wilson told BoatUS But, he said, boat
owners should “keep the faith. We will have new products
and will be moving forward.”
Contact Bombardier
customer service, 847-689-7090, for information about warranty coverage
of service for Evinrude and Johnson engines
.
(c) Copyright
BoatUS Magazine, May 2001
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